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Frequently Asked Questions




Frequently Asked Questions

Should you let from us privately, leases range between 10 and 12 months in length. All students are required to pay a breakage deposit which is fully refundable should there be no breakages and your rental is up to date. In some cases, NSFAS funded students do not have to pay the deposit, this is university specific.

You can apply with us in advance of the academic year. Remember to book early because if you leave it later than early February you may miss out.

  • Electricity – Up to the value of R150 per a student per a month. Our buildings Drivelines and The House That Stanley Built have prepaid meters which you can top up on your own account when you run out of your R150 per the month.
  • Water
  • Gas
  • Uncapped Wifi
  • Bus services to all major campuses
  • Single bed
  • Communal kettle and microwave
  • Gas stove
  • Gas cylinder
  • Fridge
  • Dustbin
  • Panel heater
  • Study desk & chair
  • Study lamp
  • All crockery (knives, forks, spoons, plates, bowls, glasses, mugs etc.)
  • Pots, pans and all cooking utensils
  • Bedding ( Duvet/blanket, sheets, pillows)
  • Towels
  • All personal belongings
  • Torch or rechargeable light
  • Toiletries
  • Clothes
  • Food
  • Hangers
  • Locks (For rooms with lockers / lockable cupboards)
  • Cleaning materials (Dish washing liquid, bathroom cleaner, washing powder)
  • Toilet brush
  • Cleaning clothes / sponges
  • Multi plug
  • Mop
  • Broom
  • Dustpan
  • Bucket
  • Dish drying rack
  • Toaster
  • Iron

Yes but we only have secure free parking available at our building Eastside, all our other buildings do not have secure parking so you bring your car at your own risk.

There will be 4 trips to campus and 4 trips back. Please keep an eye out for the new 2023 schedule.

We only require you to vacate your bedroom in two cases: on expiry of the lease, or if it is a policy of the university that you leave the residence during the holidays period. Should you wish to leave your belongings with us over December break you would have to follow the standard pre-booking process with the residence management staff.

Room inspections are done once a month. No nails, posters, papers may be affixed on the wall.

Go to security at reception or contact your building manager or house mother.

We have cleaners who clean all common areas in the building daily. You are responsible to clean your own room and bathroom after each use.

No we do not, all our sharing rooms are NSFAS rates. Single rooms and bachelor apartments we require a non-refundable upfront fee before you move. The amount for the upfront fee is clearly displayed on our booking system.

We only have emergency back-up power. Generators will only be turned on in an emergency. Wifi will be available during power outages for up to maximum 2 hours

  • Make sure you either have a torch or rechargeable light source that will last.
  • Keep track of the loadshedding schedule, you can download an app called EskomSePush.
  • Make sure you plan ahead and all your electronic devices are fully charged.
  • Turn off and unplug all electrical devices when you are not using them.
  • Leave your freezer and refrigerator doors closed as much as possible to preserve the temperatures inside.
  • Save emergency contact information on your phone but also keep a printed copy close by.
  • Make sure you download your favourite shows before time.
  • Stock up on extra snacks you don’t have to cook.

When you first move in you will be set up with uncapped Wifi, which will always be on and will last maximum 2 hours when there is load shedding. Please plan accordingly when there is load shedding.

We do not have computer facilities on site, please use the campus computers or bring your own laptop.

You will be charged a fine for any damage to the property of Urban Circle as well as if you do not clean your room or bathroom after every use. You can find the relevant fines charged in the copy of your house rules which you agreed upon when you signed your lease.

Any damages to the fire equipment will result in major fines.

Urban Circle has no house committee. The building is managed by a resident manager or building manager and house mother.

To wash and dry the cost is R15 per a cycle as of 2023.


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